Project recovery
The way in which project recovery is approached is dependant upon the current status and issues. The key points to focus on include:
Current status assessment and root cause analysis
Ignore reports and look for the true status (Technical viability, delivery competence,etc)
Consult with Delivery Management
Consult with Sales Team
Consult with Operations team
Consult with Client – perception is everything!
Review current approach to see if it willdeliver against Contractual obligations
Key objectives
Early recognition of revenue
Penalty avoidance
Clear backlog whilst maintaining/improving roll-out
Re-build Client relationship
Avoid recurrence on future programs
Handover to production = BAU (Operations mustbe able to support whatever has been delivered)